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当前离线
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【会员论坛ID】qwertok139 【咨询公司】：188金宝博 【公司账号绑定】：已申请绑定。 【咨询内容】：36小时未出款，第一次在他家存款下注，20日晚的提款，按要求提交了身份证一次，然后过了十多个小时再提交了手执照片，依旧未出款，想问什么时候会出款？ u) `* a# L* J$ T
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当前离线
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总在线: 13377 小时
本月在线: 318 小时
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本帖最后由 天策-凌依 于 2021-8-25 16:25 编辑 & x' y( {/ A6 R' d f" n. p
- M( n) D' @3 m/ F5 n3 p B8 o楼主您好，先不急的，我先找客服了解一下情况，有回复了会给您告知。
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0 l: H/ F1 e: A0 R) C3 P+ v会员诉求描述：会员已经交上所需的文件，但是已经过了36小时未出款。" \3 Y U2 x$ X7 O% F
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跟进情况描述：
9 v( Y8 s- Z9 W9 X4 m5 M2021.8.22 09:03【接受咨询】——版主柳妞开始记录咨询主题做持续跟进，并将情况留言转达给188金宝博客服。（周日客服休假）周日留言客服
" k" A- N4 N+ `: n2021-8-23 18:30【客服回复】——188金宝博客服告知提款已经通过审核，正安排出款，正常情况会在2个小时内到账。
# |+ Q- ]! T% x$ z2021-8-23 23:04【会员回复】——已到账
) l0 ~- M* V7 [- |2 E) f( b# A2021-8-23 23:04【会员评价】——好评8 O* [/ x' l2 {
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本次咨询总结：
- { c8 Z* F7 p" r1 e7 ^, i本次咨询中，会员表现的理性，礼貌，有耐心。188金宝博客服回复和处理都很有效率和速度。
- |' I. ~! ^! [: P审核通过后即安排出款说明2个小时内到账，会员收款后也给予【好评】结束本次的咨询。
5 \& o4 E6 E, t- c; ^7 U1 r3 j! `0 G0 s$ F2 {, ] ~. ]- K
评价说明：
6 M h L1 `# o W, C3 X5 ^1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理% \: V0 ^0 E, W; `4 m
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。$ X8 L. i; `0 P( a
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当前离线
经验:
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本月在线: 0 分钟
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您好，亲爱的会员：
6 B& e6 R: q" F抱歉为您带来不便！
; f$ p, R8 [, s3 b9 I" C8 D. a# e经查询，提款已经通过审核，正在为您安排出款，正常情况会在2个小时内到账哦，请您留意~ |
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当前离线
经验:
天策币:
活跃币:
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总在线: 13377 小时
本月在线: 318 小时
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楼主您好，客服已经回复了在两小时内回到款，请问您收到款了吗？
) L, c( v3 M& N7 f7 t5 d" b如果收到了，请您对这次的事务进行评价 【好评、中评、差评】
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6 q. P) ]* h7 d7 S) s0 T1 C; y评价说明：
V; e8 V; Y2 Y0 O, Q- l1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
* C- [$ O T" C9 j6 ?1 J7 ^" u2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。 |
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 9272 小时
本月在线: 15 分钟
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 13377 小时
本月在线: 318 小时
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# [( F3 j4 d* Z1 R: ^( Z% y感谢您的好评 |
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