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当前离线
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【会员论坛ID】qwertok139 【咨询公司】：188金宝博 【公司账号绑定】：已申请绑定。 【咨询内容】：36小时未出款，第一次在他家存款下注，20日晚的提款，按要求提交了身份证一次，然后过了十多个小时再提交了手执照片，依旧未出款，想问什么时候会出款？
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当前离线
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本帖最后由 天策-凌依 于 2021-8-25 16:25 编辑
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/ X- t7 t; v6 l- d$ m, A楼主您好，先不急的，我先找客服了解一下情况，有回复了会给您告知。
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会员诉求描述：会员已经交上所需的文件，但是已经过了36小时未出款。
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跟进情况描述：3 p* Y' n: I7 F A8 z) E6 _
2021.8.22 09:03【接受咨询】——版主柳妞开始记录咨询主题做持续跟进，并将情况留言转达给188金宝博客服。（周日客服休假）周日留言客服
# ? n; Y7 ]1 Q' G- A: H9 G2021-8-23 18:30【客服回复】——188金宝博客服告知提款已经通过审核，正安排出款，正常情况会在2个小时内到账。. f1 k- d! a- R; N6 ~. n$ V' c
2021-8-23 23:04【会员回复】——已到账4 X3 d R5 t: u6 I4 i/ D% s
2021-8-23 23:04【会员评价】——好评
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9 M: H: ^! w7 K$ Z本次咨询总结：
4 N$ ~9 l( @. G% h: _1 d$ ?本次咨询中，会员表现的理性，礼貌，有耐心。188金宝博客服回复和处理都很有效率和速度。
( o) w+ Y5 d$ M3 [$ {2 G' k/ _审核通过后即安排出款说明2个小时内到账，会员收款后也给予【好评】结束本次的咨询。; V- u9 w3 ~$ _1 Q- I
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评价说明：/ C, Y$ _8 W/ ~) K8 o$ C
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
5 f3 t. T; n4 g' c2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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当前离线
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您好，亲爱的会员：
' o8 ]3 {- z% G; _6 J& Y7 e抱歉为您带来不便！
6 W+ \0 M9 m+ v/ H6 g# o经查询，提款已经通过审核，正在为您安排出款，正常情况会在2个小时内到账哦，请您留意~ |
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当前离线
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楼主您好，客服已经回复了在两小时内回到款，请问您收到款了吗？
6 _0 {) N9 k. w: D如果收到了，请您对这次的事务进行评价 【好评、中评、差评】* B6 C6 Z; b! c6 i2 @) t; U
* S+ p2 [1 Q$ |/ h A9 s评价说明：; H9 S8 U( U' C
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
& Q8 y0 p2 h# z2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。 |
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 9274 小时
本月在线: 45 分钟
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 14198 小时
本月在线: 164 小时
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& m/ O; W; O; [1 X' ^
感谢您的好评 |
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