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【会员论坛ID】qwertok139 【咨询公司】：188金宝博 【公司账号绑定】：已申请绑定。 【咨询内容】：36小时未出款，第一次在他家存款下注，20日晚的提款，按要求提交了身份证一次，然后过了十多个小时再提交了手执照片，依旧未出款，想问什么时候会出款？
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本帖最后由 天策-凌依 于 2021-8-25 16:25 编辑 + t8 O7 G" f9 ]
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楼主您好，先不急的，我先找客服了解一下情况，有回复了会给您告知。& y' [, k0 k- F. l) J
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会员诉求描述：会员已经交上所需的文件，但是已经过了36小时未出款。+ l b8 p; j# V% M- q, q5 W
' Z8 o7 J& [2 e% k& T跟进情况描述：2 V5 j- i- ?- |) ^
2021.8.22 09:03【接受咨询】——版主柳妞开始记录咨询主题做持续跟进，并将情况留言转达给188金宝博客服。（周日客服休假）周日留言客服
$ c3 C# q$ T- P' A9 q5 Q2021-8-23 18:30【客服回复】——188金宝博客服告知提款已经通过审核，正安排出款，正常情况会在2个小时内到账。
8 H; p2 }) S4 K2021-8-23 23:04【会员回复】——已到账5 t! q6 S' H" Z, x9 `6 e
2021-8-23 23:04【会员评价】——好评5 z1 C' u2 i' @& F% t; Q9 |
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本次咨询总结：
- i6 j7 i2 F% i+ h6 ]7 y9 t本次咨询中，会员表现的理性，礼貌，有耐心。188金宝博客服回复和处理都很有效率和速度。2 g, v$ y! E1 X4 u
审核通过后即安排出款说明2个小时内到账，会员收款后也给予【好评】结束本次的咨询。
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评价说明：1 t5 w; v! ?: y. r, x0 [3 ^
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理- b1 S G% d. h' l" s* h
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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当前离线
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您好，亲爱的会员：/ c b! K; j5 }1 k0 e3 m
抱歉为您带来不便！" @! S+ _) P4 V1 S
经查询，提款已经通过审核，正在为您安排出款，正常情况会在2个小时内到账哦，请您留意~ |
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当前离线
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楼主您好，客服已经回复了在两小时内回到款，请问您收到款了吗？- N! q* j4 v6 W; ^
如果收到了，请您对这次的事务进行评价 【好评、中评、差评】
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6 G2 V4 |" Y9 `, t; {1 k评价说明：8 q2 z5 r( T9 X: ~5 W, b& C5 m
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
; n; B6 L2 h+ S; `" H1 ?2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。 |
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当前离线
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当前离线
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0 q. H" d; g; k9 U8 x6 D; ^感谢您的好评 |
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