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【会员论坛ID】： 兰陵王殿下
& J4 I$ ?& @" X% @6 S% a4 ^【咨询公司】：爱拼6 Z: d: `3 H' B" I0 u
【咨询内容】：我在论坛看到他家，注册的！ 第一次去他家玩，存款19500 投注 四笔， 赢了7434. 提款27047. 就被客服告我司财务那里收到厅方正在对部分地区会员进行例行性相关资讯与注单的确认! 由于一直在天策注册好久，不懂规矩，只能这样找版主帮忙，如有错误，请见谅啊！ 现在提款问是无限期脱！ 请帮帮我， 谢谢！
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当前离线
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尊敬的论坛版主，尊敬的爱拼客户：
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0 Z! p# W" X0 G) Z0 X5 k4 T9 C上午好，
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+ p' v' n% y8 b2 [% h$ z( c关于以上客户投诉爱拼ap888的内容，我们认真仔细的进行了阅读。经爱拼ap888官方证实，此客户在时间于2017年3月8日05:59:40从我们在线系统进线,我们的在线客服回复了客户的咨询问题。- a9 g) R9 {0 \- w" v( N4 a
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回复内容如下：“妹妹这里刚刚接获通知，财务那里收到厅方正在对部分地区会员进行例行性相关资讯与注单的确认，具体的确认时间客服和财务还没有接获通知，款项部分暂时无法出款哦，在等待确认完成期间是可以发送邮件到 [email protected] ，进行谘询，并附上您的会员号及详述您的问题哦。”& H0 D& I9 a6 q) x: J+ h
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以上回复涉及到会员在投诉中所提到的“被客服告我司财务那里收到厅方正在对部分地区会员进行例行性相关资讯与注单的确认!”请允许我在此作澄清，确实是例行性相关确认流程，每一项客户提款都会通过安全认证，确保客户资金安全。另外，玩家晋升我们的VIP俱乐部，享受我们的晋升礼金，还未完成晋升礼金的投注额要求，完成后即可提款。
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爱拼作为A级信誉公司，对于账号安全问题没有出款或者投注后延时出款的客户遇到的问题，都会通过安全认证，确保认证等来证实出现的问题，我们极力反对客户所谓的黑客户资金，平白无故的不给客户提款，对客户资金做出损害的行为，我们更不支持利用非法手段进行投注的行为，我们倡导诚信，公平，并且对于每一位爱拼会员都付出应有的菠菜责任，希望彼此都相互尊重。
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* S/ S- y6 |/ q2 [" E0 ^感谢大家的时间，感谢版主和客户的理解！4 y# c( v4 y: }0 o( c P
爱拼ap888敬上
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当前离线
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好的，我先联系下客服 看看是怎么回事 客服最后访问2017-3-7 16:51 相信很快回来解答的 |
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当前离线
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谢谢版主！ 有些违规！ 实在着急没办法了！才这样！ |
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当前离线
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5 J. s5 u$ P+ q) p% m3 u& _谢谢 ， 版主， 我提款到账了！ 十分谢谢你的 跟进， ！但今后不想去他家 了！真心谢谢你！ |
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 9939 小时
本月在线: 0 分钟
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好的， 也请你为客服的回复 给予评价：满意，一般，差 |
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 797 小时
本月在线: 0 分钟
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. E* {: U; H4 n- I* O版主， 你做的帮助， 我非常满意也十分感谢！！ 爱拼客服，我只想说一般吧！ |
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