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本帖最后由 天钢镚 于 2017-8-14 19:48 编辑 . W4 ^! O0 {, h, t5 O/ h* m" E b
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【会员论坛ID】：iwatch Q5 `. I! R7 M
【咨询公司】： 头头
* } Y9 L: y9 W. J5 R5 ]【咨询内容】：
! A7 f% X7 N) J
# M1 E' Q' G0 I+ M9 M# S+ I昨天在你家注册了个账号，今天参加活动存了1018。$ |5 E) m/ B5 a4 r3 O5 d& I
2 t0 v6 }) u* Y: I. e+ C. U中途我转了两笔款到别的账号里面（888+112，合计1000，也就是本金）。打完流水后，想提款。发现转出去的1000 不见了，找在线客服查询，到现在也不知所谓。
W$ C% k+ ?) `6 S5 D+ U难道资金就可以这么随随便便说没就没了么？如果玩家不提出问题是不是真的没有了么？% @$ ?: [7 d$ \( S
0 M$ l0 v- C r" X; p$ y8 Q( a到现在还没回复我的资金的去向，真有这么难？; K! t9 N/ m% q0 W/ n5 \
4 d; O8 x8 K2 c, z2 e) }+ o! c
帮我追问一下，我转的两笔款去哪里了~ （附截图）
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+ n, A9 H$ W! N5 Q0 @谢谢~3 `/ g7 q8 Q. o1 P: @; b6 _
下午就找了在线客服，一直没能解决，好像很难一样？
M7 _, h6 f8 R6 U) P1 h5 Z2 S9 b这庄可能太小了，老板兼会计，老板娘做客服？ |
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问题终于解决了，但是资金出现的异常情况之真相没有得到任何解释和说明。" }) {: A& }, \+ }5 t2 p
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还是要请你在该贴跟帖对客服进行一个评级“满意，一般，差” |
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- O2 m* S4 V: O
现在已经在提款审核中，但是还是没有得到任何解释。
8 i8 ^1 e/ h% p) W! E: x: M如果最终没有解释的话，就给差评。 |
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您好，看了你的截图，你的1000元转入了PT老虎機钱包，没有不翼而飞 ，还是在你的账户里面。“转账”只是在头头账号的游戏平台间转账，钱还是属于你的；如果你想“提款”，必须点击提款才是正确的。 |
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n' }+ W+ }9 D( S当时我按在线客服的提示进入PT游戏平台里也没看到。而且我还试过投注一手， -2.5$ s7 }) R$ E& h! j
# B$ w! }( ?" R, \1 N6 k2 i8 P& K% y) H
这个问题绝对不是这么简单。期间我转过两次账，每次转账后我都能看到各个账户里的资金状况。* j/ K6 p2 @- A1 m- L5 y8 \, r
+ ?& Z1 U! O2 ]; q# a/ p只是在最后后要提款的时才发现原本账户里的资金不见了。我从下午五点多就联系在线客户解决，几个小时都没解决，而且最终也没对此事做出解答。 |
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当前离线
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iwatch 发表于 2017-8-15 10:559 }, z4 ]8 W! g* P4 P- e% S4 O
当时我按在线客服的提示进入PT游戏平台里也没看到。而且我还试过投注一手， -2.5
+ z( L6 [" `6 h; i/ D% X ?0 B, G# j7 y# b# H
这个问题绝对不是这 ...
" D" b2 P2 D# ]( x& Y& I! d您提款的前提是需要把在PT钱包里面的钱转出来，才能提款。你可以PM我你的头头账号和你的QQ号，我这边解释给你听。 |
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当前离线
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( L& X) o2 g+ f* h+ C0 g; L客服妹妹，我最后说一次。
" u' ?6 d& l: }7 U昨天下午的时候，“捕鱼王” 和 PT（ Playtech - IM )账户突然全部都是 0元，
' K: A" E. z1 c7 H按照在线客服的要求，退出游戏后重新登陆账号进入PT游戏，还是没有看到资金。期间我还下了把，输 2.5元。
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然后反复和在线客服交涉。直到深夜）0：10分左右，终于看到PT账号上面显示1000资金。
% t4 n! E' c; b4 ]$ {* f% [虽然最后资金提款来了，但整个过程没有客服解释或说明（当时跟进的客服说是会告知结果，可能是站内信的方式）。( N2 R* j3 o. s3 k& C
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 2428 小时
本月在线: 1 小时
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5 y8 \- s1 K' V8 ^
资金到账了，在线客服真的很不给力。
* X: B6 D, {7 l. ~& T7 o: T7 W就评一般吧。 |
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