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【会员论坛ID】qwertok139 【咨询公司】：188金宝博 【公司账号绑定】：已申请绑定。 【咨询内容】：36小时未出款，第一次在他家存款下注，20日晚的提款，按要求提交了身份证一次，然后过了十多个小时再提交了手执照片，依旧未出款，想问什么时候会出款？
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本帖最后由 天策-凌依 于 2021-8-25 16:25 编辑
3 S) W5 Q0 R# U0 b! W( a+ j8 @. H% K! h6 c0 |0 J$ }2 ?
楼主您好，先不急的，我先找客服了解一下情况，有回复了会给您告知。* ~! Y" C1 L, I2 _2 f
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会员诉求描述：会员已经交上所需的文件，但是已经过了36小时未出款。- V, \/ f7 s/ q; p, n
" ^2 R: A, ^: K3 d: X跟进情况描述：% r& k: E$ O& \( v* ]7 T4 V! E J
2021.8.22 09:03【接受咨询】——版主柳妞开始记录咨询主题做持续跟进，并将情况留言转达给188金宝博客服。（周日客服休假）周日留言客服
& [- O! t# v9 ]. T6 p# [2021-8-23 18:30【客服回复】——188金宝博客服告知提款已经通过审核，正安排出款，正常情况会在2个小时内到账。
0 k @# ~' D, R6 D& B2021-8-23 23:04【会员回复】——已到账
1 ~% e: d/ T8 w- P* I8 w) w2021-8-23 23:04【会员评价】——好评+ i4 k, W& ?. C N# u" m; B. [
Y' L' o- K* d: z# g8 k本次咨询总结：
# _( a4 [, _* t3 m) i8 a本次咨询中，会员表现的理性，礼貌，有耐心。188金宝博客服回复和处理都很有效率和速度。
) L' M* S. `. `- K审核通过后即安排出款说明2个小时内到账，会员收款后也给予【好评】结束本次的咨询。% J& ~- A' C1 O' [; g
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评价说明：9 m6 g3 u" T- R* x
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理1 K/ |; F% E3 w& O
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。' u) N/ x0 ^8 q
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您好，亲爱的会员：* j9 `4 p0 \# r& ^
抱歉为您带来不便！
) l$ ]! g: L9 w& B! d! C0 S3 }经查询，提款已经通过审核，正在为您安排出款，正常情况会在2个小时内到账哦，请您留意~ |
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楼主您好，客服已经回复了在两小时内回到款，请问您收到款了吗？; X6 l' o8 J! ? V, Z i
如果收到了，请您对这次的事务进行评价 【好评、中评、差评】
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8 g- X: R- F2 P2 d% z评价说明：
# q) r0 K* e# o/ D- E, R& u1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
! C1 I; v) {( j3 ]2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。 |
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当前离线
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当前离线
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/ Z8 m% V1 h$ T) O' `感谢您的好评 |
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