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[乐天堂]
会员秋色从西来咨询乐天堂公司存款不到账事宜
[复制链接]
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【会员论坛ID】：秋色从西来
: N3 \$ M) \2 ~6 T8 {: R5 ?【咨询公司】：乐天堂
$ Q$ b# F8 a2 G$ ~* S9 X, f, q+ p, f【公司账号绑定】：已申请绑定。
* z' E. H9 r, J! W事情经过是：1、28日下午提交存款300元，手误只转账成功200元，金额发生错误，当时就找到客服提供了转账截图，被告知等待有关部门通知。
+ D' X# H. x5 N+ P8 [0 _ 2、至今已经过去两天多了，两天中十数次咨询客服，皆被要求等待，最长的一次和在线客服一起在线等待四个小时。
0 O1 v5 W! m3 r# `2 }, ^# v 3、今天被一个客服告知，第三方支付方称无此账号，让我继续等待查询。9 `5 E" d: u9 `( }6 `0 w' a1 u/ L
. [4 Y! ^5 d2 z; \4 F6 d G3 [& m- Y4 u
相对客服说的话：1、注册这么多年的客户，怎么可能为了200元去讹诈贵公司？要讹诈最起码也是2000起吧？. E0 D: m# W1 s0 c* x5 J* j7 r
2、金额不大，但输了的钱和莫名其妙不见了的钱，给人的感觉是截然不同的。$ J. P- P- F' i9 Z, }" l8 P, q
3、现在环境不好，我只是偶尔在你们家和澳门金沙玩玩，两家存款的界面都不一样，不可能存错公司的。而且当天我只在你们一家公司有过存款。; ~8 b# Y- ]; c' |
4、如果这样钱就没了，请问有大额资金存款，谁还敢相信你们公司？一句不是我们公司账户钱就没了，想想好可怕。
" h* I- J4 E" W! N! q6 ?( p, `9 ^8 G& i1 A& |, {
我的诉求是：请求论坛客服协助解决，存款200元给上一下分。
6 s3 n# _0 o9 ?4 N
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% Q# B: P3 w, F6 y" V _9 J哥哥事务已解决了，请对这次的事务进行评价哦，‘满意’ ‘一般’ ‘差’ |
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不过小千这里还是会帮你问问，一般论坛客服和公司在线客服不是一个部门，不一定能帮上忙，只能尽量帮你问问哦 |
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本帖最后由 天策-小千 于 2021-2-2 19:35 编辑
* h( v3 M! E% X$ J5 Z1 X秋色从西来 发表于 2021-2-2 17:17& {2 E( I* S( Z2 U
我天天都在找在线客服，但现在已经陷入了死循环：
) e( F# \, u3 u) i$ ~3 L找在线客服——在线客服帮忙提交——相关部门处理—— ...
哥哥，小千这里问了这个需要你自己联系在线客服处理呢，关于存款YH第三方范围之内的小千这里很难帮忙呢 |
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$ @* ~% } g; D k1 h) s, |, R$ Y$ Q我天天都在找在线客服，但现在已经陷入了死循环：
& g) a- d& @2 o8 d, v找在线客服——在线客服帮忙提交——相关部门处理——等待无果下线
. ?* T2 H% [2 P3 ~& z4 F1 _. `1 S H天天如此，已经连续六天了，只能指望论坛客服协助了。 |
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* e |; S% i4 X0 g3 y哥哥，小千这里帮你再问问客服，你也可以联系在线客服了解情况哦 |
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