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[E世博]
会员salooloo咨询E世博账户余额莫名消失问题
[复制链接]
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【会员论坛ID】：salooloo
4 C" K1 ]7 [& n; V) k- N4 i# x5 `! s【咨询公司】：E世博
- Q3 V- r8 x% y+ L) l【公司账号绑定】：已绑定5 Z: z* g% W+ G4 K0 m+ Q9 f
【咨询内容】：在E世博是老玩家，已有10年时间，之前也没出过问题。10月21日，账户余额4559元莫名其妙被提款。+ c2 [. G9 \6 m
咨询客服才知道被提款到CG钱包，我本人从来没用过CG钱包。查记录发现，中间竟然有下注记录，这段时间我在开会，没登录过。4 W5 M. {4 V+ ]
现在，客服回复是因为我没有绑定双重验证，资金还在CG钱包里，但是7天了，一直没给我明确的退款时间。
% @ Z+ h5 Z B) V0 d8 w/ p* j 对E世博还是很信任的，不可能为了4000多块钱搞什么事情。希望尽快给我处理退款。* k. C6 w6 z& \$ _8 g
另外，建议提升网站安全措施，否则让人很不放心。
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楼主，客服已经回应您了。能够给到的帮忙也只有这么多了，还请您对本次的咨询做出评价中评、好评、差评 |
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哥哥您好: Z5 f6 F- A# S# P
e妹已将您的状况回报给相关单位了！
8 r! j) z2 k3 v: i! z" X6 F请哥哥放心，公司会尽快协助您的问题的～
* x, r o# v: p6 B. g由于妹妹权力有限，无法了解详细原因 :(
$ u1 D0 v. y& l+ Y0 D6 U4 T" v如还有其他疑问，可以再谘询线客服小姐姐唷！谢谢您。 |
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当前离线
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本帖最后由 天策-七玥 于 2022-10-27 14:31 编辑 ! J. B3 M& ^! a: b' N8 l% x4 k) ?
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好的，七玥这里会帮您联系驻站客服，请您耐心等待回应。
8 v5 N: @ C2 c% i' R--------------------------------------------------------------------------------------------------------------------2 I% i+ q5 B; X+ m5 C; ~
跟进情况更新： & U# \( P# y8 R t$ |0 v! j. G" X
2022-10-27 09:51【版主回复】——版主-七玥接受咨询并转达客服
; g- A5 l! [# }7 d4 D2 v C7 P2022-10-27 13:40 【客服回复】——相关问题已反馈公司，更多的客服无权干涉。建议有问题再咨询在线客服。
- |3 r6 o' [0 T2022-10-27 13:52 【版主回复】——版主要求对本次咨询做出评价& i7 ?' H: y" |& ~/ k* L
2022-10-27 14:24 【会员评价】—— 中评
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评价说明：
$ u. _# J e) | P6 x1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
' V0 ^3 r! |+ ~( m2 j( ~3 F6 A" I2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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