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[YZ]
会员pingjing0099咨询易发国际账号重新绑定问题
[复制链接]
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本帖最后由 天策-瑶娥 于 2022-11-26 11:56 编辑
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【论坛ID】：pingjing0099
1 t! Y; p# }" H【咨询公司】：易发国际4 @5 C/ X2 R2 P! m/ N# u$ p( Y
【公司账号绑定】：已绑定
6 e7 y- v) _9 H1 I8 K$ [【咨询内容】：由于很久没有玩了，最近世界杯回来玩玩。看到易发国际在论坛的活动挺有趣，就想存款去他们公司玩一下。但是问他们公司客服，我以前的账号由于长期不活跃已经永久冻结了，如果想玩的话，只能重新注册，可以参加任何活动。但是我以前的账号已经在论坛绑定了，老账号又恢复不了。这个问题怎么解决？- l3 p- k0 j! H2 F% c
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本帖最后由 天策-瑶娥 于 2022-11-28 16:34 编辑
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楼主咨询区需要依照格式发帖，瑶娥给您编辑一下哦。
7 Q' d! q2 D' F, E# `. P! p0 U2 `. q% I9 s2 x4 c x& D' I
依楼主的问题，楼主需要先解除绑定，然后再重新绑定就行。瑶娥这就联系客服处理一下，由于今天是周末驻站客服估计没有上班，还请您耐心等候哟7 z. u+ y" A4 q) z) G' }
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跟进情况更新：
, J* l4 {* A# r2022-11-26 11.53【版主回复】——版主-瑶娥接受咨询并转达客服3 P8 g/ S p8 U4 E
2022-11-28 16.16【版主回复】——由于咨询超过48小时没有回复，版主-瑶娥结束此咨询并默认评价为“好评”
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: f( s# c9 B9 R. v评价说明：
& @& P6 s- T8 \ R: B4 k1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
1 j0 F; p; ?* u( T2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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天策-瑶娥 发表于 2022-11-26 11:53
8 W: ~3 P9 D8 w1 Q7 c( q K楼主咨询区需要依照格式发帖，瑶娥给您编辑一下哦。
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依楼主的问题，楼主需要先解除绑定，然后再重新绑定 ...
# o5 } n: _% d/ Q# [* Q# c- n+ G: D谢谢版主的回复，但是这个解除绑定怎么操作呢？ |
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7 A) G5 m( I8 |3 e7 Z W) V G瑶娥已经通知客服让客服解除绑定了，这是需要客服操作的，解除绑定后会在这儿通知楼主，楼主再重新绑定后通知我们。但由于今天是周末放假，所以估计得等到周一客服才会回复了，瑶娥一收到回复第一时间通知楼主哟 |
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* k5 w* v& `- x- }: N4 |7 J楼主，客服已回复解除了绑定，楼主可以随时申请新账号了，在这提醒楼主申请新账号时要记得通过论坛链接申请。 |
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楼主你好，由于过了48小时还没得到楼主的回复，那么瑶娥先将此咨询结束了，如果有需要，楼主可以再重开一贴申请绑定哟。 |
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2 p! |; ^) O E. \) x- W谢谢版本处理，版主的服务贴心啊 |
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当前离线
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不客气，这是我们应该的
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看到楼主已申请绑定了，我通知客服给审核通过 |
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