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[lastpost] => 2815029 会员lantianyun请求帮助解决易仔冻结账号和黑1923元的问题 1773661243 lantianyun
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本帖最后由 天钢镚 于 2017-8-14 19:48 编辑 9 J, X+ Z6 Y z3 B* ^: l( j
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【会员论坛ID】：iwatch* ^7 Y9 \ Z: y" r) x8 B
【咨询公司】： 头头" M+ K+ {- d3 h. Z0 F y$ ~
【咨询内容】：
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, [$ ^. c5 n( U! g3 C; g# L0 a昨天在你家注册了个账号，今天参加活动存了1018。& R0 Y6 o3 ?7 B7 v, ?
4 u$ \7 A# i1 a3 [中途我转了两笔款到别的账号里面（888+112，合计1000，也就是本金）。打完流水后，想提款。发现转出去的1000 不见了，找在线客服查询，到现在也不知所谓。& D8 t, Z+ b9 `# u5 V) k, k
难道资金就可以这么随随便便说没就没了么？如果玩家不提出问题是不是真的没有了么？
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) a" X" f; z# I1 M, d' U! S到现在还没回复我的资金的去向，真有这么难？
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9 g% c: X. F. b) C2 \9 F帮我追问一下，我转的两笔款去哪里了~ （附截图）
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& x% y3 A) \; u* x& u& m% v谢谢~( T9 d) V: _" W! v8 Y
下午就找了在线客服，一直没能解决，好像很难一样？1 b: A- t' L2 \3 h# X
这庄可能太小了，老板兼会计，老板娘做客服？ |
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问题终于解决了，但是资金出现的异常情况之真相没有得到任何解释和说明。
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还是要请你在该贴跟帖对客服进行一个评级“满意，一般，差” |
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现在已经在提款审核中，但是还是没有得到任何解释。: m) I7 T2 H' F. k" O
如果最终没有解释的话，就给差评。 |
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您好，看了你的截图，你的1000元转入了PT老虎機钱包，没有不翼而飞 ，还是在你的账户里面。“转账”只是在头头账号的游戏平台间转账，钱还是属于你的；如果你想“提款”，必须点击提款才是正确的。 |
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$ Y, T9 }. g/ T. y. `当时我按在线客服的提示进入PT游戏平台里也没看到。而且我还试过投注一手， -2.57 d0 ~7 y# v9 F
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这个问题绝对不是这么简单。期间我转过两次账，每次转账后我都能看到各个账户里的资金状况。
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只是在最后后要提款的时才发现原本账户里的资金不见了。我从下午五点多就联系在线客户解决，几个小时都没解决，而且最终也没对此事做出解答。 |
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iwatch 发表于 2017-8-15 10:55
M& h4 Q5 n3 ~8 X! o1 x6 ]当时我按在线客服的提示进入PT游戏平台里也没看到。而且我还试过投注一手， -2.5
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4 `: S. x8 d8 q: {这个问题绝对不是这 ...
$ @4 B* S$ d* s您提款的前提是需要把在PT钱包里面的钱转出来，才能提款。你可以PM我你的头头账号和你的QQ号，我这边解释给你听。 |
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, X+ W0 @& {1 k9 V5 r P客服妹妹，我最后说一次。* |1 Z1 f' J) p- ~0 b7 u/ w
昨天下午的时候，“捕鱼王” 和 PT（ Playtech - IM )账户突然全部都是 0元，8 a4 ^0 O3 x+ |
按照在线客服的要求，退出游戏后重新登陆账号进入PT游戏，还是没有看到资金。期间我还下了把，输 2.5元。8 @6 Y# M2 L" x1 k- F1 h
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然后反复和在线客服交涉。直到深夜）0：10分左右，终于看到PT账号上面显示1000资金。/ Y* ~6 i/ B1 t
虽然最后资金提款来了，但整个过程没有客服解释或说明（当时跟进的客服说是会告知结果，可能是站内信的方式）。
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当前离线
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% p3 O& ]+ L' V4 F
资金到账了，在线客服真的很不给力。2 n! D% e$ F) ?& c
就评一般吧。 |
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