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[lastpost] => 2815029 会员lantianyun请求帮助解决易仔冻结账号和黑1923元的问题 1773661243 lantianyun
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[乐天堂]
会员gegexun咨询乐天堂帮助查询投注盈亏事宜
[复制链接]
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【论坛ID】：gegexun 【公司账号绑定】已通过 【咨询驻站客服区版规】：我已阅读确认 【咨询详细说明】：因为个人自身的一些特别原因，需要查询本人账号在乐天堂的历史总投注盈亏，尤其是2017年到2021年这几年的投注盈亏，但是在线客服只给查询三个月的，希望版主能帮忙联系在驻站客服帮忙查询一下。这个事情对本人特别重要，万望帮忙。
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本帖最后由 天策-萌二姐 于 2023-10-20 18:33 编辑
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好的，瑶娥这里转达客服，看看客服是否帮得到，还请稍等哟 {$ e# C, y# C. \
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/ t4 I! `& H& o' t: v* M跟进情况更新：
' B% g8 g2 D; k, Q) F: w2 b2023-10-20 08:20【版主回复】——版主-瑶娥接受咨询并转达客服/ ^& f; A& A4 }+ \$ t+ [; @
2023-10-20 10:54【客服回复】——客服回复给予清晰解释
! ]$ g/ p0 i' Y! y( f+ ?$ X2023-10-20 10:58【版主回复】——版主-瑶娥结束此咨询并要求会员评价4 `& h! L, C) S1 u2 F) |7 x
2023-10-20 18:30【会员评价】——好评+ k8 V8 o J4 k$ n# R) P$ m
' o2 b* W" u+ z5 h5 ]. ?8 K评价说明：
$ N+ a, G; j, u( D, ~4 M/ q1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
; d; Q( M6 @ ?4 v" e- _2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。9 M- m2 Q* B( m1 h) X0 e/ Y
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本帖最后由 乐天堂市场部 于 2023-10-20 10:57 编辑
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2 w+ I6 _3 [8 M% A# ~1 i8 M尊敬的玩家，您好：7 Y" C" A6 q# l/ o' ]3 M" I
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非常抱歉的告诉您，所有的查询均已官方客服的回复为准：查询期限为三个月。2 j9 r- L, {! s6 @6 p' f# T
1 N# m" @; y! g1 X1 m: S 查询期限的限制期主要是出于数据安全和维护的考虑。安全：到期数据必须删除，因为存在的数据就有泄露的风险，没有对应的数据就没有对应的风险。维护：大量的数据保存在数据库中，会降低索取数据的速度，造成网站卡顿和玩家体验差，因此需要保持数据在小的规模。
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" s$ H6 x0 w. H 对您带来的不便请您谅解，也非常感谢您信任并选择乐天堂游戏。
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祝您在乐天堂鸿运大发，好运连连。% ^3 P( \; u i9 x
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乐天堂市场部 |
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感谢客服前来回复，也解释清楚了楼主的疑虑，那么次咨询也告一段落啦，还请楼主给予此咨询评价：好评，中评，差评。谢谢！
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