优惠论坛
Well123
注册
找回密码 |
天策评选的优秀公司,所有会员与公司发生的问题我们将负责尽力协助处理。
收起/展开
新晋公司
 

新晋公司具有驻站代表,并不在论坛纠纷服务范围内,请会员自行判断选择

  • 356
S级信誉公司
ManBetX万博
YZ
乐投
188金宝博
E世博
瑞丰国际
A级信誉公司
吉祥坊
星宝合营
乐动体育
Vwin
B级信誉公司
bet365
C级合作公司
CMP
金星
LOKI
平博
  • 推荐主题
  • 热门活动
  • 币圈快讯
  • 商城动态
重要通知
 
论坛搜索
              搜索
Array ( [fid] => 6926 [description] => 本版块汇集天策优质原创美文,是天策会员智慧与灵感碰撞之源。 [password] => [icon] => 9b/common_6926_icon.png [redirect] => [attachextensions] => [creditspolicy] => Array ( [digest] => Array ( [usecustom] => 1 [cycletype] => 0 [cycletime] => 0 [rewardnum] => 1 [extcredits1] => 0 [extcredits2] => 0 [extcredits3] => 0 [extcredits4] => 0 [extcredits5] => 0 [extcredits6] => 0 [extcredits7] => 0 [extcredits8] => 0 [rid] => 3 [fid] => 6926 [rulename] => 加精华 [action] => digest [fids] => 6966,6903,6944,6958,6973,6728,6929,6874,6894,6896,6885,6857,6868,555,6783,6799,6845,6895,6817,1111,6873,6870,6821,6951,6879,6876,6948,6904,6950,6956,6862,6886,6957,6779,6907,6855,6945,6952,6954,6955,6959,6914,6965,6971,6972,6960,6953,6942,6910,6949,6962,6963,6964,6927,6926 ) [post] => Array ( [usecustom] => 1 [cycletype] => 1 [cycletime] => 0 [rewardnum] => 75 [extcredits1] => 0 [extcredits2] => 0 [extcredits3] => 0 [extcredits4] => 0 [extcredits5] => 0 [extcredits6] => 0 [extcredits7] => 0 [extcredits8] => 0 [rid] => 1 [fid] => 6926 [rulename] => 发表主题 [action] => post [fids] => 32,52,67,447,1120,1151,1156,6750,6762,6763,6766,6769,6772,6773,6787,6796,6808,6809,6810,6813,6814,6820,6829,6830,6846,6856,6864,6865,6827,6930,6931,6776,6858,6880,6764,6932,6871,6758,6905,1116,6788,6812,6798,6736,6759,6842,6966,6767,6828,6924,6935,6936,6938,6940,6941,6826,6909,6803,6919,6911,6908,6881,6920,6912,6913,6921,6925,6922,6789,6818,6819,6872,6928,6866,6969,6891,6889,6888,6917,6939,6947,6961,6824,6815,6937,6943,6970,6869,1121,6934,6903,6974,6944,6958,6973,6728,6929,6874,6894,6765,6896,6885,6857,6868,1113,6778,56,6844,6878,6802,6933,6811,6923,6877,6875,6918,6892,6757,6832,6833,6836,6790,6838,6794,6791,6795,6793,6848,6837,6849,6850,6851,6852,6853,6854,6863,6882,6900,6902,555,6783,6799,6845,6895,6817,1111,6873,6870,6821,6951,6879,6876,6948,6904,6950,6956,6862,6886,6957,6779,6907,6855,6945,6952,6954,6955,6959,6914,6965,6971,6972,6960,6953,6942,6910,6949,6962,6963,6964,6927,6926 ) [reply] => Array ( [usecustom] => 1 [cycletype] => 4 [cycletime] => 0 [rewardnum] => 0 [extcredits1] => 0 [extcredits2] => 0 [extcredits3] => 0 [extcredits4] => 0 [extcredits5] => 0 [extcredits6] => 0 [extcredits7] => 0 [extcredits8] => 0 [rid] => 2 [fid] => 6926 [rulename] => 发表回复 [action] => reply [fids] => 32,52,67,447,1120,1151,1156,6750,6763,6766,6769,6772,6773,6787,6796,6808,6809,6810,6813,6814,6820,6829,6830,6846,6856,6864,6865,6827,6930,6931,6776,6858,6880,6764,6932,6871,6758,1116,6788,6812,6798,6736,6759,6842,6966,6767,6828,6924,6935,6936,6938,6940,6941,6826,6909,6803,6919,6911,6908,6881,6920,6912,6913,6921,6925,6922,6789,6818,6819,6872,6928,6866,6969,6891,6889,6888,6917,6939,6947,6961,6824,6815,6937,6943,6970,6869,1121,6934,6903,6974,6944,6958,6973,6728,6929,6874,6894,6765,6896,6885,6857,6868,1113,6778,56,6844,6878,6802,6933,6811,6923,6877,6875,6918,6892,6757,6832,6833,6836,6790,6838,6794,6791,6795,6793,6848,6837,6849,6850,6851,6852,6853,6854,6863,6900,6902,555,6783,6799,6845,6895,6817,1111,6873,6870,6821,6951,6879,6876,6948,6904,6950,6956,6862,6886,6957,6779,6907,6855,6945,6952,6954,6955,6959,6914,6965,6971,6972,6960,6953,6942,6910,6949,6962,6963,6964,6927,6926 ) ) [formulaperm] => a:5:{i:0;s:0:"";i:1;s:0:"";s:7:"message";s:0:"";s:5:"medal";N;s:5:"users";s:0:"";} [moderators] => [rules] => [threadtypes] => Array ( [required] => 1 [listable] => 1 [prefix] => 1 [types] => Array ( [1570] => 年终总结 [947] => 版主推荐 [1571] => 优质好贴 [1572] => 其他征文 ) [icons] => Array ( [1570] => [947] => [1571] => [1572] => ) [moderators] => Array ( [1570] => [947] => [1571] => [1572] => ) ) [threadsorts] => Array ( ) [viewperm] => 9 26 22 11 12 13 14 15 27 43 44 60 61 62 63 64 19 31 67 68 69 73 75 76 81 83 84 87 89 90 91 33 38 57 58 65 66 74 77 79 80 85 86 1 2 3 7 8 92 [postperm] => 38 66 74 79 85 86 1 2 3 [replyperm] => 26 22 11 12 13 14 15 27 43 44 60 61 62 63 64 19 67 68 69 73 75 76 83 84 87 33 38 57 58 65 66 74 77 79 80 85 86 1 2 3 92 [getattachperm] => 26 22 11 12 13 14 15 27 43 44 60 61 62 63 64 19 67 68 69 73 75 76 83 84 87 33 38 57 58 65 66 74 77 79 80 85 86 1 2 3 92 [postattachperm] => 26 22 11 12 13 14 15 27 43 44 60 61 62 63 64 19 67 68 69 73 75 76 83 84 87 33 38 57 58 65 66 74 77 79 80 85 86 1 2 3 92 [postimageperm] => 26 22 11 12 13 14 15 27 43 44 60 61 62 63 64 19 67 68 69 73 75 76 83 84 87 33 38 57 58 65 66 74 77 79 80 85 86 1 2 3 92 [spviewperm] => [seotitle] => [keywords] => [seodescription] => [supe_pushsetting] => [modrecommend] => Array ( [open] => 0 [num] => 10 [imagenum] => 0 [imagewidth] => 300 [imageheight] => 250 [maxlength] => 0 [cachelife] => 0 [dateline] => 0 ) [threadplugin] => Array ( ) [replybg] => [extra] => a:2:{s:9:"namecolor";s:0:"";s:9:"iconwidth";s:2:"60";} [jointype] => 0 [gviewperm] => 0 [membernum] => 0 [dateline] => 0 [lastupdate] => 0 [activity] => 0 [founderuid] => 0 [foundername] => [banner] => [groupnum] => 0 [commentitem] => [relatedgroup] => [picstyle] => 0 [widthauto] => 0 [noantitheft] => 0 [noforumhidewater] => 0 [noforumrecommend] => 0 [livetid] => 0 [price] => 0 [fup] => 6831 [type] => forum [name] => 天策美文 [status] => 1 [displayorder] => 3 [styleid] => 0 [threads] => 1997 [posts] => 196863 [todayposts] => 0 [yesterdayposts] => 0 [rank] => 15 [oldrank] => 15 [lastpost] => 948100 如何判断值得信任的菠菜公司 1706554009 damulong1256 [domain] => [allowsmilies] => 1 [allowhtml] => 1 [allowbbcode] => 1 [allowimgcode] => 1 [allowmediacode] => 0 [allowanonymous] => 1 [allowpostspecial] => 21 [allowspecialonly] => 0 [allowappend] => 0 [alloweditrules] => 1 [allowfeed] => 0 [allowside] => 0 [recyclebin] => 1 [modnewposts] => 2 [jammer] => 1 [disablewatermark] => 0 [inheritedmod] => 0 [autoclose] => 0 [forumcolumns] => 0 [catforumcolumns] => 0 [threadcaches] => 0 [alloweditpost] => 1 [simple] => 16 [modworks] => 0 [allowglobalstick] => 0 [level] => 0 [commoncredits] => 0 [archive] => 0 [recommend] => 0 [favtimes] => 0 [sharetimes] => 0 [disablethumb] => 0 [disablecollect] => 0 [ismoderator] => 0 [threadtableid] => 0 [allowreply] => [allowpost] => [allowpostattach] => )
打印 上一主题 下一主题
有感支付掉单给玩家带来的影响以及客服处理方式的重要性
  [复制链接]
avatar
跳转到指定楼层
1#
2017年到了,劫持并没有能阻止天策欣欣向荣的向前走( w  z% Z6 D( Q. I2 A, F8 y
作为天策的一份子,也排除万难的跟着天策的步伐,生怕掉队,,
$ G& T* e4 W2 M6 i* M最幸苦的莫过于版版们,不留余力的为大伙谋福利,解决五花八门的问题,有你们真好,,,
- R+ c$ X6 H0 [! z0 E
! @8 B$ U! X3 o新的一年,不开心,不是输钱。而是掉单了!一副生无可恋的样子,,,,
; }) B4 h* R. l: A5 ~1 m+ d4 O2 {* L! W
8 F% {1 |( N5 I, k% N
关于掉单,论坛也有过不少帖子
, q1 Q* W, T: F
/ [8 O8 i$ T6 r1 E
6 w6 d" h9 u# d/ f1 T; f
有出来吐槽的
! Y) X; j; |# Q1 _2 d+ d' i7 s
! R4 T2 ^% _& `8 [. W& e6 }

8 a  f4 @7 |, N# U1 b有出来骂人的7 |) c$ I5 T5 m% S
- g3 {. U" w  g7 Z; k4 y$ t) x" C
. h& M. D! Z8 y4 G, \, f% j$ Z
有哭成泪人的& k: v4 I9 P/ @/ k* g" [& r7 X) k4 [

& P9 D2 m$ J, ]

- k8 `4 l( m) b8 Q5 ~& C总而言之,掉单,具有杀伤性,和摧毁性,同时具备了物理攻击和魔法攻击两种属性,,,
# X  R0 i1 U7 T1 f! ]) |( u: F$ B" ]5 L, |4 Y6 r! @  a$ I
+ @: \6 y7 ~& S0 ~: [$ `, z! @
而这种伤害,我们更多的是把它归结为公司造成的,一直把公司列为罪魁祸首!
; D$ e' ~% A$ [2 b
* M* P" w+ S0 h( v
. w% u1 Y5 _* l) j9 z
因为钱是转给你公司的,卡上钱是被划掉了的,公司却没有给相应额度的上分。9 x, Y8 E& P; s% a' X  ]% r! P) Q
& P! c+ d3 f- l1 e$ a$ K- _8 }' \* R

' F; W  T( w% z然后造成玩家情绪波动,游戏亏损,清代离场,,所以掉单被定义成一种套路,,$ d9 l. P% F4 w

* S# n$ D! X( G1 v- X% o
( \5 f7 S3 s- d9 s; }' K' \0 k

$ `6 ?! |8 V5 c* {/ c+ W; X% F+ l

# v, e+ G* K- t0 R接着,公司站出来了:让我想一想静静,,,
0 C  s* M( u+ d/ F" j% q4 m- ^% Y* l" v0 l  Q( N; `; m

/ p6 f8 Z: B# |! s5 |1 [钱是让第三方给我的吧?钱是扫微信递交的吧,钱,,钱,,,这个钱我也没收到呀,
# N" L5 _+ m% p. j/ E+ _' L; |- A+ e$ H0 o+ l
; f1 j8 u, j% |$ t+ k/ S6 @
还要在天策被劈头盖脸的羞辱,怎么比窦娥还冤呀!!
4 A5 x5 t7 W8 i! t. D# I
1 @* O  F9 c; N% e8 B
8 V8 ?) Q6 A  N& C$ l
根源在哪里?
6 w8 J* }+ f% c1 N( y4 |4 R根源是作为沟通桥梁的客服身上,虽然谈不上翻手为云,覆手为雨的超强能力,但一个公司留不留得住老客源,能不能吸收新血液确实是比较关键的一环
" Y) h; }! j* u* p, p4 \9 g+ e+ P2 b# K
/ L& A" n- A- k7 L1 B* \
客服懂每个银行查详单,查流水,查电子单的具体操作吗?
4 [# \& K% S7 ?) \% w! R& Y0 B2 d( c& ?$ \! N  d

. g, p$ [/ b. W  B客服懂每个娱乐平台,每个娱乐项目的流水更新时间延时多久吗?
. X$ Q) q1 F, n+ t' c+ }5 o# D  r1 t# l6 i6 m2 {* ]' e" c
% [& K' Y7 ]% {8 r- W  B" O& x; o
客服懂自家的支付方式的时效效性和最优化吗?
" I3 g8 ~- y7 `; l) X' `7 P
* m* y+ q" v( N: [. z1 \/ d  j

1 G; @! s. Z$ r, v客服懂常规问题发生后,正常解决所需时间多久吗?. X* \2 w1 D) {+ d2 L4 @" d

( ]4 S- Z2 g% _& M& ^7 M
: |7 v" A- J' T! R2 R! M' \* F# e
联系第三方,或者微信,或者银行的电话,客服 等有效方法你们都能提供吗?
$ |9 Y, w6 ?, Z
6 A! T' [, R5 }: p; O
, o) |( u5 O" M$ D
有统计过什么问题发生的频率最高,什么问题解决最方便快捷吗?1 E! o7 m6 ?( _0 N1 Y- s

+ D8 r/ H; P' r9 R6 i, T

' |+ R! n; t4 ]! \& W6 V还有太多太多,,,  M4 E; u" n7 e9 r5 _, M
9 D+ |1 A" `/ d4 ?' C, V' A  W
2 }5 f  k' t. _. C4 N
矛盾就是从客服这里产生的,一句请提供,一句没收到, 很容易,1 r/ W, U. O( s! ~/ t9 t- l

/ q& r6 m) x7 }3 u5 D" d

3 [$ ?# u" T1 P打发玩家走人的同时,也顺带打上了个保质期,有些过了,就再也不回来了
1 s! ?( `9 ~. S! D, x+ R. r* |. C/ P! \( \/ J) d
$ a7 L4 Q# j0 ^; Y
但能引导玩家去找到问题所在,协助玩家解决问题却不容易,,,, c! W1 j" e1 r! E4 I5 j1 |! b( l  f- K

. m2 B8 y* o7 s' ]& ^, E) s2 Z2 s2017   向那些& f7 J8 V7 J3 J1 u* i

' e- X4 k5 z  `+ e4 Z
2 o5 A4 [: {" e, ?4 k3 {
陪着你笑陪着哭2 z$ L! @" R. Y4 O  g
0 l, j" F  e5 D# B; K# d

# O$ U' z5 {" d: H( i4 R陪着诉苦陪吵闹( ^% Q4 V! I# O9 a3 {. x* g, W+ A
, @7 G4 h& G/ ]3 C6 F" t4 V2 a
/ }1 T# ]4 v9 e+ \9 [$ v+ W
陪着无聊陪着睡不着,还陪着感冒,偶尔分担伤口的客服,以表敬意!!!
, i1 k5 C# d8 V; z  |
9 {) }9 O1 ^- v9 y
  }- G! {5 q3 k  B' S
avatar
 
这是一个在菠菜圈里混,逃不掉的事情,相信大家也都遇到过,客服对于一个公司来说确实非常重要。建议1A奖励

评分

参与人数 1活跃币 +20 策小分 +17 收起 理由
avatar 天七星 + 20 + 17 赞一个!

查看全部评分

avatar
2#
掉单就等等啊 ,等公司收到钱了  就上分了。{:4_97:}
avatar
3#
信誉没问题的话,掉单是不需要担心呦
头像被屏蔽
提示: 作者被禁止或删除 内容自动屏蔽
avatar
5#
主题回复处广告图案-天策传媒
掉单的时候真是心惊肉跳的了
avatar
6#
掉单的时候客服应该协助帮助客户处理才好。
avatar
7#
遇到专业的客服 遇多等三十分钟就能帮你搞好.遇到不懂的.只是让你等.等完今天等明天
avatar
8#
遇到掉单是件很不爽的事情
avatar
这个有时候还是让人心烦的拉
avatar
掉单这个有时也是很无奈了。
avatar
11#
遇到掉单是没办法啊!只能找客服解决了
avatar
12#
都有掉单的经历吧,还是很郁闷的,跟客服好好协商解决吧
avatar
碰到掉单真的是非常的要命的
avatar
14#
太长不看了,调单应该是公司要积极处理的
avatar
15#
所以公司选一个好客服还是很重要啊
avatar
16#
碰上掉单真是倒了大霉。
avatar
高博亚洲和泰亚众鑫处理都还不错,其他公司呵呵
您需要登录后才可以回帖 登录 | 论坛注册

本版积分规则

:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
{:8_286:} {:8_287:} {:8_288:} {:8_289:}
{:8_290:} {:8_291:} {:8_292:} {:8_293:}
{:8_294:} {:8_295:} {:8_296:} {:8_297:}
{:8_298:} {:8_299:} {:8_300:} {:8_301:}
{:8_302:} {:8_303:} {:8_304:} {:8_305:}
{:8_306:} {:8_307:} {:8_308:} {:8_309:}
{:8_310:} {:8_311:} {:8_312:}
{:8_313:} {:8_314:} {:8_315:} {:8_316:}
{:8_317:} {:8_318:} {:8_319:} {:8_320:}
:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory:
:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake:
未有绑定记录
 


Powered by 天策论坛   © 2007-2025 天策论坛 | 小黑屋 | 手机|
1717 : 0