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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑
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. P# Z9 C7 {9 x" n/ ~【论坛ID】：收米哥/ I! H( \7 j' W2 }2 ^1 _7 S
【公司账号绑定】已通过: u% k2 @( C' O" j
【咨询驻站客服区版规】：我已阅读确认3 Q9 L1 Y+ x1 ]5 P& G3 e; w7 h5 T
【咨询详细说明】：
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% Q% p! x3 {1 m4 _" B; ?已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。; A( U" i1 A p9 w: K$ U
9 {! N/ R5 B9 a2 M: u转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb45339 { R) X! g. p" a
公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑
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& l, I& W2 G; [7 ~好的，先别急哦~七玥这里帮您联系客服看一下怎么处理% ]$ | D+ L- R U9 p
-----------------------------------------------------------------------------------------------------------------------
4 r! H% i7 o4 r' ?' K3 {% h; H4 ~1 w9 s% `
5 T2 q" q$ X9 v/ Q; \+ F4 q- n" F4 g跟进情况更新：- v4 c9 b! q/ k$ p5 l. N8 B) q
4 b. ]' }3 ]' B2 T# l2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询4 ^. `( _& c; O% Q7 z t# Z! I
2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况) K" h: b! J0 f/ z, T6 v4 S" h
2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价; R( i- {( |) Z0 }; w/ K# V. p* `
2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询/ {3 j0 b7 {8 ]4 I: A) n! W s$ t
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评价说明：
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, T K0 s: H# L2 J1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
% J/ `* M# t3 v1 l2 o) j! m+ ?- y+ y2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。. U) z- d. ^$ ?/ I, y3 Z
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当前离线
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天策-七玥 发表于 2021-11-6 09:537 o# d) ]: y) n
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理" }, K6 W8 [7 o8 t" `3 F& M8 p
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6 w m" l. l" d上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53" U) }; k8 G+ G. M+ ]; y& `* Y3 b& q
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理* B. M# D5 D7 f$ ]. B O. q
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( k/ o. O4 p% f3 a- L我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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5 T) m9 p) d* P9 @/ J3 J
好的，我们先等待客服的回复吧。 |
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评
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当前离线
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其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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( l2 W% o3 ^- K" J看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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当前离线
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您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间
, W3 E. T7 a7 V/ w本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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