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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑
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0 F% ?0 D G0 r& c, |【论坛ID】：收米哥% T6 _0 ~# z! y: T" m, A3 Z5 ~
【公司账号绑定】已通过
1 ~9 W2 d0 ?+ a" D- T7 i E& B! `【咨询驻站客服区版规】：我已阅读确认. Y. \) j% D; r4 z
【咨询详细说明】：/ \5 S e: U$ q7 N3 @8 H7 t
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! i7 Y/ l+ G( L- z$ f& U8 m- g已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。4 P9 X5 R2 t) G2 p9 A- U
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转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533
. N0 `" J( z! M8 w) j公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq9 P. m' ?' ^- |. w& Z: `
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑 0 | [) W% j, G, g& ^6 `8 \
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好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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/ O) }/ w6 c! e A, a7 }6 U, Z跟进情况更新：( ~4 _5 P% E$ @0 ~; s$ l e" s% i
8 X; u% K4 \- Q2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询
6 @# \6 T" j! m# R( z$ c& v2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况 K4 C4 `6 ]$ t' `4 G" I: v
2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价 F6 X1 E9 {9 \1 o9 y! u
2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询- S$ y/ n: S2 `/ s, c: U
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+ Q) X, s9 J3 Q评价说明：
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1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理( y, p0 K$ b/ c1 D; }0 E
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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天策-七玥 发表于 2021-11-6 09:53$ o$ n j" E" @' O. P0 b) Y
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理# A' x: B0 n. ^- I3 L) q
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3 @! O _/ T/ V$ B/ E上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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# t8 H1 f! I; H7 q( S8 e6 R
周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
9 @8 ^, T' z. P. M! [. F9 N好的，先别急哦~七玥这里帮您联系客服看一下怎么处理) N" X w7 M E% L
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2 s, [" d: `- `; ~5 E; I我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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% u T- D2 d$ r好的，我们先等待客服的回复吧。 |
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评
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当前离线
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. k% P6 k& m8 K: z, W: t7 j其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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. J) } ~4 e3 }! r看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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3 j# }6 g& K# @6 W您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间
! e3 k" y$ e% G: w4 T" ~- d6 `3 z) q本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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