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)
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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑 # q) x$ N8 K z/ o$ U
5 @: P, u" f- K6 W' B @# p【论坛ID】：收米哥+ X: W$ `- r/ W
【公司账号绑定】已通过0 _. T$ F7 K. P1 e, Z, a
【咨询驻站客服区版规】：我已阅读确认
v+ I" p1 B3 O/ d4 D【咨询详细说明】：
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5 x, J: M- r" j: u5 t2 n已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。
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6 Q$ l5 t+ U6 R) h转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533) T/ ~( b% y% E& l
公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq' Q0 Q& J2 Q" X3 @# h: U
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑
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$ ]/ \1 @* |" m2 I% C5 m好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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跟进情况更新：
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4 Q3 t: S; m7 s: {; O2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询. W- V. h7 z7 D4 C
2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况" v* O! k- V0 D8 {" g6 `
2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价7 A* {/ ?, d8 \! v0 i
2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询
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评价说明：. k4 ?( j& M/ D1 b' |
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1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理! v* @2 t# q* F! s: Z
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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天策-七玥 发表于 2021-11-6 09:53
2 r; }+ u2 L# d, m0 G$ h9 }好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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天策-七玥 发表于 2021-11-6 09:53
" {3 W6 P6 b2 e$ l$ I( O% s好的，先别急哦~七玥这里帮您联系客服看一下怎么处理 Y9 F. {: J/ P" @. a. {
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: [6 v( t. {5 ]8 L6 L0 X我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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好的，我们先等待客服的回复吧。 |
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评% C. H( Q, I; | ^ ~& b
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当前离线
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+ y9 C4 S) e: V3 b1 P5 U! B, u( @其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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) e/ @1 s5 p* h, I3 F: B. m$ I/ }您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间7 |+ u) l+ \* K5 Y; ?- T1 T) ~4 \
本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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