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[lastpost] => 2815029 会员lantianyun请求帮助解决易仔冻结账号和黑1923元的问题 1773661243 lantianyun
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)
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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑 ; M# R2 T, s% [+ u
" h/ M" }9 A+ b z【论坛ID】：收米哥
. B& P K8 N& s# P- s. j【公司账号绑定】已通过. D- |: g3 S2 S/ c6 u
【咨询驻站客服区版规】：我已阅读确认% e; U# k6 M( O ]! W
【咨询详细说明】：
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" X4 h" O, q' K0 }" E) ?: a+ Y n已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。
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转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533
- g( n$ f) H8 O+ E! D8 V3 C! C公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq7 h! y" W! w5 ?5 R, P1 y+ A6 t3 \2 [. A
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑
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( ^) ?- L; ~. |) O+ @好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
6 }1 g. `, b7 ~; |, g4 e; w* A-----------------------------------------------------------------------------------------------------------------------
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跟进情况更新：( i# D5 |- H% B: o! V8 t
) s5 r' ]9 }& a9 O4 M8 G, J& C3 K2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询
_5 z1 N3 h7 `9 x2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况4 M% {$ F" y/ M$ g/ g
2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价/ u* T! ], z! t
2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询4 O4 w5 q5 W1 |( a6 }, A5 ^
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1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理, S* Z! y, P# ^3 f. B& E2 z+ h
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。2 m% }2 H. l% y2 I. O
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天策-七玥 发表于 2021-11-6 09:53
/ @4 Y# T' d. R' s: E好的，先别急哦~七玥这里帮您联系客服看一下怎么处理' ?, \# Y# V# v; A5 D
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|9 |$ `: w% I3 \ V上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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: E" c9 i9 s6 w" x% G! m周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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天策-七玥 发表于 2021-11-6 09:53; L- O! B: _% Z. ^0 x0 \
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理) r7 i B3 @; B9 q0 ]4 N7 [+ Q
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# @' P5 l4 g/ z+ g+ R& ~我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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好的，我们先等待客服的回复吧。 |
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评
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3 `. E; O0 m( G( _! r0 \
其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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# O$ B) W2 z* n, h, N看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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* ~$ d0 ]* C, u2 y/ h您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间
8 A( A& g; U% q$ t3 T& |本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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