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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑
$ h3 W& Y! J/ D# r8 ^5 {
/ k' j) |( v$ e4 e% |1 S: P6 X& X【论坛ID】：收米哥+ K! x2 \! ~' D1 E! k* P: e/ g
【公司账号绑定】已通过
. l @& k6 Y4 I! L【咨询驻站客服区版规】：我已阅读确认8 U; H2 C/ P; L- S; X- B$ p
【咨询详细说明】：
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3 X4 T) I/ r5 Y5 A9 s已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。
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& E9 C1 o, Y9 E$ \2 R4 v, ?# H* i! t转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533
1 S0 P* M b2 s8 H4 ?" D2 }- B' V公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq- [1 |2 }. W* A8 p. q# v$ z
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑 - c) q" }1 F# w
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好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
$ P9 d* @( {" ?$ n1 @2 u4 f2 n-----------------------------------------------------------------------------------------------------------------------' c% D8 c) m" b8 {6 ?' x7 B$ a
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跟进情况更新：# _! Q0 C9 q x; Y
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2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询/ S; A) T; w; R5 Q* ^
2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况* i/ ^ i! u; X4 }
2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价9 E- }2 |! F, Y* t# ?% N! X
2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询
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+ U' _0 b9 m. v" ?1 s评价说明：
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1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理+ {! @; M( g8 T" P% B% C- K- z
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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当前离线
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天策-七玥 发表于 2021-11-6 09:531 a4 z. H: a% F, W3 ~) E
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理' }7 y, {; W, {
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上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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当前离线
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% }/ S1 z; s1 {( T8 l- D4 z周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53! |( n( J4 U+ D" M8 k, }# k
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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好的，我们先等待客服的回复吧。 |
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当前离线
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评2 \) @. g# ?- g4 u$ |1 k
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当前离线
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' k$ ^" Y+ y4 c其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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" r0 r, {! L! X* L2 S! N9 `; W看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间" ]) G1 F* n8 Y
本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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