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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑 5 w) j( Y4 p" A; G5 j
6 e6 s0 ]6 A6 q' y l【论坛ID】：收米哥$ z. n8 @4 m" r$ B
【公司账号绑定】已通过- d* E( |0 @! ^# C
【咨询驻站客服区版规】：我已阅读确认: M+ T! [6 C8 g/ [+ W
【咨询详细说明】：9 @9 m q. H" n/ e' {4 G, ~
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, o( A2 z6 R+ Z9 s已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。
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, Q9 x5 P2 S2 C/ W3 N转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb45334 ~3 A( X2 Z% N' ?' w
公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq
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当前离线
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑
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好的，先别急哦~七玥这里帮您联系客服看一下怎么处理* @" C$ I+ ]5 a8 ~% R& y8 M
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y& `$ b' ^ Z跟进情况更新：# H0 T& ~8 o5 }' y) \' u
9 I/ h$ K/ ]5 F: E' e/ X6 A4 t$ @2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询
8 y& K/ k5 e$ ?7 \+ X$ ]2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况
& }3 j( E. K. s% M) j ]2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价
( q& ^( J$ w, M5 x, i1 v2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询* Y) F, s- s8 m8 i% Y/ z* Q
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% E a" g, F1 i) l3 a评价说明：
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1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理* Z- G4 W, h, q
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。" g" T d* g* N& ]1 ~( d
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
5 U7 r, h# I$ f! {2 y0 i: v好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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7 z' U6 i8 A: _. ^ _上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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当前离线
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( q; v6 C. b2 p3 V& Y/ e周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53" I }. ~! b+ V- a0 n9 Q# l% H4 C
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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" H5 D0 A! s# r2 I" f我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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' {5 O# [2 o+ k4 O- J2 p" @ _好的，我们先等待客服的回复吧。 |
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当前离线
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评
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当前离线
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1 h2 F X) ?+ O+ ?其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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总在线: 3872 小时
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1 H5 h4 g; ^1 {) m( r# L8 o
看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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当前离线
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" T, Q& U$ L! ~$ j C您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间
# z$ F: q8 e D$ l; G* f5 F本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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