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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑 - w+ ^9 {$ _& P8 o0 L
$ D" ^+ L$ c( z: m0 M0 x. l
【论坛ID】：收米哥" m9 F% i/ s& l0 u* b6 X8 G
【公司账号绑定】已通过
$ P4 F. j' k& H2 I/ {8 [" b4 K9 k【咨询驻站客服区版规】：我已阅读确认# W* D6 j6 A2 A2 y( _4 f
【咨询详细说明】：
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3 w3 @. j" p8 g已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。+ Q& q" W! N% E u+ C
7 S8 y& n4 {1 }' A. V" \转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533( X- w8 [0 e6 W1 i% {
公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq
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当前离线
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑 . U; u' n' J3 W; N/ K: k
7 D2 t$ R" z* `好的，先别急哦~七玥这里帮您联系客服看一下怎么处理/ n6 R) T* |( B
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9 S" v2 a9 @5 ]8 a; K, P0 F跟进情况更新：+ r3 a# i0 q0 j2 a( {
4 v; ]/ o. X- S2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询
) Q6 K0 M& Z/ j9 E1 H7 ^2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况
l ]0 F1 u, O( [" e. d2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价: x. E! B5 q( t( k$ D# N" |: S3 @
2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询
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! q8 `2 P, k+ A, W9 }1 r3 r$ W/ u评价说明：
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# P) U8 b2 ~8 |3 C& I1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
+ X3 f" ~7 ~' a; A$ u. {2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
/ y) \+ p8 Z) m& h" ^好的，先别急哦~七玥这里帮您联系客服看一下怎么处理3 T2 n' N( h0 ~" e& p/ U o6 d( g
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1 ]' ?" P/ M* i9 x I1 z上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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当前离线
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3 q- ^: p6 |5 v) E& x5 f
周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
, x; C- B9 _: f6 G+ V好的，先别急哦~七玥这里帮您联系客服看一下怎么处理2 V9 T- Q; a" c, u1 n
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我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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7 g( y/ ], Y- f/ `- u好的，我们先等待客服的回复吧。 |
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当前离线
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 6374 小时
本月在线: 7 小时
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评! R: V5 q! ]* M
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当前离线
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8 Z% i B4 r; c其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 3824 小时
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$ b! W( D" o! ?, Y
看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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当前离线
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9 ]' L6 y1 [1 u您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间$ p& D6 {, o& M, O/ j0 Q# A& s
本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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