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[1622] => E世博
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[1626] => 乐天堂
[1627] => 乐投
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[1777] => 金星
[1778] => LOKI
[1779] => 平博
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)
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[lastpost] => 2815029 会员lantianyun请求帮助解决易仔冻结账号和黑1923元的问题 1773661243 lantianyun
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)
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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑
* q- v) G: h1 A: R! }1 O( f2 Y
$ f' p$ |# _7 |% Y! H0 {% J【论坛ID】：收米哥
5 V' f8 z5 R" a$ U- c# D% }【公司账号绑定】已通过
. A: T; y+ k+ P* K2 w【咨询驻站客服区版规】：我已阅读确认7 n) K9 S" o k$ f4 o
【咨询详细说明】：
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+ q- i0 [% H( n6 K% J$ E已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。% A' n4 g1 S, L6 f
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转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533
0 s* ]# O+ ]/ c8 `- f# Y6 ?" r1 d公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq' x ^& k. y9 B q' U
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- w& |( l8 v- j9 e7 z& h5 Z/ }您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间
# k+ a1 i7 x3 z: r9 A/ d本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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7 d+ e3 ~4 n G: I看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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- b: P: h& b' z* M7 T/ U其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评8 P: w/ |3 x) H" b( w
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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3 p: H+ z1 w9 l% Z. ^
好的，我们先等待客服的回复吧。 |
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天策-七玥 发表于 2021-11-6 09:53) h# a) N; ?5 {( U U( l
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理% F: I& W/ ?0 }6 b! U* h3 ~
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+ Y6 _) d( Y4 _* k我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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7 {* B% H0 M7 D周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
( U4 K$ x( h; A5 p, @+ V- [; o好的，先别急哦~七玥这里帮您联系客服看一下怎么处理, F: A3 J2 V! O5 ]' l2 P A( F9 N
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; o9 m7 q; j! B上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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当前离线
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑
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好的，先别急哦~七玥这里帮您联系客服看一下怎么处理# g+ `: V- j* P7 h4 y' r
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跟进情况更新：
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2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询
9 Z1 A5 L8 g2 q) t! ]1 u8 z' y2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况 c" L5 [- b8 P/ W2 o4 @ i* k
2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价
# }/ o; c: g3 k- z' f3 h2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询! h9 Y+ i" u4 c) i7 w
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' G/ U7 G% W$ H, ~: z5 V评价说明：9 ]9 N) B' p0 c
/ l2 D, r6 |; x8 i8 U0 g1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
* {1 Y) ?- {: z( K# ^1 g# w1 @, A+ o2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。/ }% E! h5 X* p$ N4 G2 Y
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