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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑 7 h+ [ u) N- O" ~8 ^- J2 i
8 X+ `! |5 _+ {, U. R【论坛ID】：收米哥& Q. w% X8 U6 l5 A
【公司账号绑定】已通过
4 {( k) v# o* M4 r【咨询驻站客服区版规】：我已阅读确认. R5 \& s3 [1 C2 V( i
【咨询详细说明】：
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已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。
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! s5 Y# c+ @) q8 K# a" w3 P2 @7 U转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb45333 c! c3 m6 s4 _0 o0 x+ B6 i
公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq6 r5 t2 i2 V$ M- } W6 K0 P
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑 : |; D0 H Y" ~9 D
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好的，先别急哦~七玥这里帮您联系客服看一下怎么处理/ k9 M* ~) f: S# E& m% D
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' p+ u; }5 X" h, m4 e `跟进情况更新：- _- V; x' a7 z) K1 p4 _
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2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询
; q: ^/ A" z j' `8 j2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况, g$ b% ?+ `, o3 h' Y
2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价
/ c0 t9 {0 u \! M+ F- I& B2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询
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评价说明：
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1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
# L# K$ }. W8 b) b5 k2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
0 R& H: I$ T7 C# C/ c4 x$ }好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
* g, J. R! C2 ^' K好的，先别急哦~七玥这里帮您联系客服看一下怎么处理. B q; c2 C. o4 r; l
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1 I" ~) u& M- m- a- ]1 u$ S& z我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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* O! f, r4 c! J: l$ D好的，我们先等待客服的回复吧。 |
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评
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当前离线
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其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间
# F6 h3 }" o2 F( Q8 }$ `5 d5 X/ C. ?7 a本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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