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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑 # s/ i3 L8 `, z8 e+ t5 m
- b8 [& }9 O; Z, T1 B; l& t【论坛ID】：收米哥7 T9 e q1 P( y. X R& F; x
【公司账号绑定】已通过0 q- g1 H/ ^% B( H( y5 I" F" y3 Q
【咨询驻站客服区版规】：我已阅读确认
- J# [! P9 w, y( Q; Z- P: o! P【咨询详细说明】： j: U' p, {& U% W1 H) }3 o
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已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。
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) h. Q( ?, b, d8 v' b; d# ]! h转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533
% a. Y( x% ^7 }: o+ f, I公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑 ) ?; u9 d; K! Z: |) N7 u
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好的，先别急哦~七玥这里帮您联系客服看一下怎么处理9 z2 g2 L. a1 v2 i# w' ?5 Y
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跟进情况更新：
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# y# r! H% x, D% @2 s6 ~% G1 z* p2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询3 d$ s! D2 _5 F, T' @4 U
2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况
7 P- Z6 V* l& t2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价
2 t0 M/ x6 Y4 L/ ~/ c2 ~' K2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询
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1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
J/ L9 T# B5 }. j2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。( P, |' E, j% z+ p6 c1 Z% Q! X
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天策-七玥 发表于 2021-11-6 09:53
# e! E1 D* b- U1 x好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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+ `5 P* a; W( l( m上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:538 N" f+ k7 s- O/ M8 @
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理$ U. R9 l% {2 Y0 A: I9 i
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/ ?! r$ e' B9 I我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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好的，我们先等待客服的回复吧。 |
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评$ S4 Y/ z/ r H L
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当前离线
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) @8 ]( E* ?" D1 t其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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- Z% w: w+ e+ ~4 P您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间
5 D5 `; w3 x9 c) l. w8 E本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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