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[12BET]
12博提款被审核 要求手持身份证 我邮件发了几十封 客服就说没收到
[复制链接]
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在论坛注册的账号 12博提款9000被审核 要求手持身份证照片 我也拍了邮件发了几十封 客服就说没收到
+ m1 H( A3 }4 B7 C( q! i% _目前等待中 有经验的老哥过来说一下这种情况有遇到过没1 J+ B. v# |: d- b% Q$ f
( i7 I$ ~2 a2 V% }2 F h: E
| 而且我是换了3种不同的邮箱 来回发送的 就怕他们屏蔽了 |
; [3 `$ K y& ^, G3 Y# v7 x& o |
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楼主你好啊，见客服有在解答你的疑问了，您耐心等待审核通过哦～这边请楼主给予本次咨询一个评价（好评，中评，差评）。 |
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本帖最后由 天策-萌二姐 于 2023-11-8 13:43 编辑 * D6 c+ k" ^4 B0 ?( l: d8 S6 v- x; k9 @4 O
! i" d7 C' `+ L m亲，麻烦您先进行绑定账号后才能给你处理哦～没有绑定客服那边无法查询您的游戏账号哈, G) Y/ I b6 x6 z6 l! m- D/ A
----------------------------------------------------------------------------------------------------------------------$ f$ |' y+ R7 Y) Z- R& T
跟进情况更新：
. D+ C. H: y; X' h5 H# [# V2023-11-8 08:04【版主回复】——版主-萌二姐接受咨询并转达客服) V; s G8 L0 I7 X/ R
2023-11-8 09:09【客服回复】——客服告知会员重新发送电邮，客服有一直和会员跟进情况，会员耐心等待审核结束即可
6 z" ^4 ^5 N: O3 A# \2023-11-8 13:30【会员评价】——好评结束本次咨询" \/ b: c$ h5 P/ ]
7 d4 P+ n/ k! I, |7 U" M
评价说明：. k" S4 ]0 ~8 W0 a
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
& K* s6 F# R3 v4 v2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
: k! s5 c) O6 J |
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, H) K. r: h! D* d/ B5 J( h y你好，这边没有收到您的邮件哦。
2 s7 R0 v7 |/ e( ` b3 P2 X+ P. C' r我们这边从来不会要求手持身份证验证。您可查询客服发您的邮件。3 K3 l( I3 C( b l. l9 x* X
您只需提供身份证件【正反面即可】( G, `( h7 P+ p- D
0 @2 g% f! c" \, H
这边可以私发我您发邮件的截图嘛？ |
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3 s- N. v4 R8 s可以 我要不直接把身份证正反面发给你吧 发邮件你们客服说收不到 |
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12BET客服代表 发表于 2023-11-8 09:09. V; s6 z; Y7 P% J f
你好，这边没有收到您的邮件哦。
" T( N+ f1 C2 F( q0 C+ [" \我们这边从来不会要求手持身份证验证。您可查询客服发您的邮件。
# B- G+ w, R! s- V9 p+ |您只 ...
如何私发给你 |
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# G( p' Y! v, X" F2 i$ @0 R我这边不方便接受您的邮件。稍等 我和客服部门确认一下 |
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. \# q+ o: w' v# @3 c+ N已经发送了 收到了没 |
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& ^ A% x u& A- b& k怎么和你私信 |
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8 h/ R9 j2 c$ A8 K( D8 E
我在论坛无法给你发送短消息 只能阅读你发给我的 |
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2 q( g- s" r, V6 Q9 `
还是没收到哦，我让客服联系您了 |
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9 @4 L9 l( N9 {; }$ D1 K% X
因为私信需要贡献值积分哦，每发送一次就会扣的～楼主没有贡献值所以无法发送正常，只能用这边和客服沟通了 |
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3 F, B$ X5 k+ z3 v5 c2 @客服说要给我致电沟通 为什么之前提款都不审核 资金充值多了就要审核呢 |
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( z9 u) t1 }! Q您好这个与账户资金无关的，
9 P& \; ]6 \* t2 _为了客户资金安全及避免洗钱活动
; w2 K% I. t+ T我们一般都是由系统随机抽查的以确保是本人进行游戏
- ^0 h7 T% _' H$ T) ?1 a+ o% P这样一来可以减少资金冻结事件1 j U1 T+ M- h) w
希望您理解及配合 |
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