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[12BET]
12博提款被审核 要求手持身份证 我邮件发了几十封 客服就说没收到
[复制链接]
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在论坛注册的账号 12博提款9000被审核 要求手持身份证照片 我也拍了邮件发了几十封 客服就说没收到9 g$ ?; H; i# y' r' |
目前等待中 有经验的老哥过来说一下这种情况有遇到过没4 G2 m' G- o$ ^) j" `+ j! b, X# n
6 x! i4 i$ P6 x" P, M+ |
| 而且我是换了3种不同的邮箱 来回发送的 就怕他们屏蔽了 |
' P, E# K& O8 p% Q! e |
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楼主你好啊，见客服有在解答你的疑问了，您耐心等待审核通过哦～这边请楼主给予本次咨询一个评价（好评，中评，差评）。 |
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本帖最后由 天策-萌二姐 于 2023-11-8 13:43 编辑 * _) | o) U& Q+ u4 S# m9 v- Z
- j1 D0 [+ T+ |( F4 G亲，麻烦您先进行绑定账号后才能给你处理哦～没有绑定客服那边无法查询您的游戏账号哈# b2 X* Z5 r) l
----------------------------------------------------------------------------------------------------------------------
& i8 c- K" G* g7 s( Q7 \跟进情况更新：
/ N9 X0 E: F& I2023-11-8 08:04【版主回复】——版主-萌二姐接受咨询并转达客服
+ B/ p- e/ z7 V3 k6 p7 o2023-11-8 09:09【客服回复】——客服告知会员重新发送电邮，客服有一直和会员跟进情况，会员耐心等待审核结束即可
) k9 N4 Y; @9 B' u" K2023-11-8 13:30【会员评价】——好评结束本次咨询2 y, J1 n( }* G! L( R2 I
' Y; g: k- E$ t% ~评价说明：, q2 d/ [0 ^8 V) V8 y
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
/ z# A' r# K/ N x7 b1 _5 y+ ~2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。/ m! s; D" g x( @! L0 G; L9 g& K
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2 j& W8 h1 W" a" q Z已经绑定了 |
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" F3 {/ B2 N6 V4 _1 a# ~你好，这边没有收到您的邮件哦。
$ y! a/ J% P. c# C4 z; A* ^) r' a我们这边从来不会要求手持身份证验证。您可查询客服发您的邮件。( c( {' Y+ H' P
您只需提供身份证件【正反面即可】( `, [' c0 q2 M* m( w$ N
7 o, G; H0 w3 W! g9 p
这边可以私发我您发邮件的截图嘛？ |
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$ f2 `7 B) h7 V0 d# c. A
可以 我要不直接把身份证正反面发给你吧 发邮件你们客服说收不到 |
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12BET客服代表 发表于 2023-11-8 09:09
2 F' d- @5 u6 Q9 |你好，这边没有收到您的邮件哦。8 Z% |) \0 m6 M. n8 X
我们这边从来不会要求手持身份证验证。您可查询客服发您的邮件。
7 b$ F4 g' p& {+ m0 N( J/ m: ^您只 ...
4 g0 y" [ k6 _' g7 U, G. @如何私发给你 |
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- P" |' e4 s& K" i+ E7 S+ X& I; D我这边不方便接受您的邮件。稍等 我和客服部门确认一下 |
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1 p/ `& W$ ?4 ?2 p {好的 在线等 |
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& g6 L: E+ {. l6 L! Y0 V* g6 N) d% k
可以再试一次哦。我们邮箱系统之前有问题8 B8 I- X j0 ~+ s# C3 d- T. m t
[email protected] |
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# ]' G$ t( i5 q3 Y+ W
已经发送了 收到了没 |
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+ z3 ~# s1 x3 p+ }
我在论坛无法给你发送短消息 只能阅读你发给我的 |
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2 Z1 J0 e9 c; H5 ?7 a; [
还是没收到哦，我让客服联系您了 |
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% r# I8 y. O, v+ `% v
因为私信需要贡献值积分哦，每发送一次就会扣的～楼主没有贡献值所以无法发送正常，只能用这边和客服沟通了 |
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. v% N4 u) s% d- ]7 {8 e客服说要给我致电沟通 为什么之前提款都不审核 资金充值多了就要审核呢 |
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) ~$ a, B+ h l9 y' Y2 l
您好这个与账户资金无关的，" K& r' N+ T# O' _" ^3 L; @
为了客户资金安全及避免洗钱活动% \" i) M. A2 I2 O2 G; B, d
我们一般都是由系统随机抽查的以确保是本人进行游戏
1 N U8 m0 r- W这样一来可以减少资金冻结事件
! @" ^- h$ H- R0 Z. ^ }希望您理解及配合 |
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