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)
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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑
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- _1 h+ y& ^8 k2 w! a6 F M【论坛ID】：收米哥
1 g7 A* B, {! i【公司账号绑定】已通过1 [. v: w* ?- W) V6 Q
【咨询驻站客服区版规】：我已阅读确认$ C* f1 q( J" ?7 o, P, U& b; _! j
【咨询详细说明】：: L' E( o+ p3 i$ q& A# U
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O9 t# u4 Z n* T8 `1 r5 _ L. {已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。
1 {: x6 D/ ]" T. r/ c& z' q! t2 w" V$ Y& A( P! O
转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533! D6 v- @' S' X& K' y3 e
公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑
$ |( j, ^7 i6 v3 Q6 p" x' P! k: ]) S0 t7 Y4 `; }. f" W' k
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
$ ?2 [/ V* D! R3 O8 f-----------------------------------------------------------------------------------------------------------------------
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跟进情况更新：6 Q( i5 _) K) J( n8 @
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2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询
9 X0 P9 Q; E6 h" ]) N7 F0 C0 D# R2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况! E4 E( G( v6 q0 }+ ~6 `8 ~
2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价. V( E4 U& n; O' {" w1 ?( _2 V
2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询
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! p1 U( W8 V) l0 j评价说明：
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1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理' D. X" X0 y8 @: g
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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当前离线
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天策-七玥 发表于 2021-11-6 09:53) E/ Y- H: |$ b8 A
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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2 b, o2 y4 ^4 L7 E# \上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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- Q2 Y& L, i2 i& ~3 @, U周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
: n, D" i) ~: T好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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/ F# z5 e( F4 \0 M& l0 ?我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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. r- @) N+ H& H2 b; J好的，我们先等待客服的回复吧。 |
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当前离线
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评" m b0 N5 T. ?1 w, N3 q
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当前离线
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/ Q1 q4 A9 _3 m2 A其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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/ r' t) j' g+ m- T# Y看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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) x4 [/ S1 B* [8 }3 E. W1 j1 Y$ q- J
您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间
7 f. Y3 W& X$ e" ?% L a/ |. @4 v本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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