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[E世博]
会员yuyiyui咨询正常投注取款收到e世博邮件疑似非法投注
[复制链接]
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本帖最后由 天策-七玥 于 2022-8-23 17:09 编辑 ; j+ F0 T9 F6 g9 i8 N! f7 b
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【论坛ID】:：yuyiyui3 r( s7 ^7 {4 \- q; [* X- Q
【咨询公司】 ：E世博" u: |, L% H3 r% l5 \) b
【公司账号绑定】 ：已绑定
5 y4 h2 z6 D# _6 o0 I7 y, O【咨询详细说明】：2022/8/18注册的e世博，第一天正常游戏也正常出款了，然后21号的时候有空又去e世博玩，再次取款的时候就收到邮件说风控部门判定有【疑似非法投注】之行为，目前账号已停权，为避免审查期间会员持续投注，造成双方权益受损，审查期间无法解除。所有投注数据转呈各相关单位进行审查！审核时间为７个工作天，请您耐心等候审核结果。
! Z/ Z- A5 r6 E0 X# j注：非法投注行为之定义，请您参阅【协议与规则】第11条+ ?# B) ?5 g. n# S8 Y5 _
11.若经本公司发现会员以不正当手法<利用外挂程式>进行投注或以任何非正常方式进行的个人、团体投注有损公司利益之投注情事发生，本公司保留权利取消该类注单以及注单产生之红利，并停用该会员账号。
* r' D |9 z. a如有任何疑问，欢迎您随时洽询Ｅ世博24小时在线客服进行咨询，谢谢您！1 Z7 F0 B) a u4 j4 ^
Ｅ世博 客服中心 敬上
7 f) g9 c3 e( X4 m, T w9 {5 c& Y: \) r" h5 t! ~+ V
希望e世博驻站客服帮我看下什么情况，尽快帮我解决; V5 _ x8 P( M1 l3 n, y1 i
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本帖最后由 天策-九儿 于 2022-8-28 15:25 编辑 , ]$ j; m* Q8 T
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七玥已了解你的问题，这里会联系客服询问情况，七玥需要提醒楼主，咨询区是让会员多一个渠道联系客服，是不强制公司客服回应的
* k# u8 j: u* A! ~--------------------------------------------------------------------------------------------------------------------- F0 J& u( U1 E( n6 e6 [# c0 ~, M
跟进情况更新：
8 a+ j6 m# Q, O# ?2022-8-23 17:10【版主回复】——版主-七玥接受咨询并转达客服
6 ~+ E/ z" j6 O! C2022-8-23 17:17 【客服回复】——七天审核属于正常阶段，耐心等待结束即可* g5 W0 _. g, J. K1 d! Z
2022-8-28 15:22【版主回复】——公司已发邮件告知会员，如会员要了解详细原因，可自行联系在线客服
" C% b, w& }* c; n; q6 l2022-8-28 15:22【评价】——版主默认评价—中评
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& g, {7 M5 u! @+ M5 A" `6 J评价说明：
A; a2 n9 t. s, r( b1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理4 q* E1 ^7 I# l( F
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。/ @/ C* _: b/ U% G" x: I
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哥哥您好
4 f, ]/ B. R3 J! _7 H8 D很遗憾得知您的消息
% a# @' r3 t6 De妹也协助哥哥去询问状况
- s7 ^, M, h4 ~0 n; v2 y& H可惜妹妹人微言轻 实在没有权力去了解详细原因9 }/ S- L5 G* C4 i' s
若哥哥还有任何疑问，可以谘询在线客服小姐姐的* F) J# w: B) i B4 Y! {
还请您谅解，谢谢！ |
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哥哥您好～- w. C8 @9 s4 d( D- d
e妹家信誉哥哥是可以放心的呢！& r: K7 u2 H5 M
这是风控部门进行的正常程序唷，! w% h% v3 c; T
待七天审核结束没问题就没事啦～6 n, ?0 r& \/ z' X0 T0 d" I" v0 |% c
咱们先休息一阵子再出发～还请哥哥体谅并耐心等候，谢谢！ |
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E世博客服代表 发表于 2022-8-23 17:17) `7 L6 M3 C5 n( w1 q M2 _ B/ ]/ R6 h# o
哥哥您好～* Z. @5 J2 A9 Z v8 R- \ |- A. x
e妹家信誉哥哥是可以放心的呢！, }# \ U! k5 b/ L, c
这是风控部门进行的正常程序唷，
3 d3 m+ P0 d F0 E4 B好的 |
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@ R2 h; E( m6 z, Q第七天了，还是没有任何结果 |
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$ Q7 C) S; H r" H# }
这两天是周末驻站客服没上班哦，需要等周一驻站客服上班了才能继续跟进 |
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 , Q% ~, {/ v* v0 r! J; U- x$ T
彻底被黑了，总共就玩了2次，自信满满说自己没问题，没想到审核来一个非法投注，本金什么的都没了，不玩了戒赌了，你们小心e世博，我敢说我绝对没有违规，e世博是黑平台了已经1 j Y+ k: y }" [( C5 I/ x
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" s9 I! _) V7 b0 t6 S0 d2 ~4 Z今天驻站客服没在，如果楼主想知道详细原因可以自行联系在线客服哦，这次的事务九儿帮你默认评价—中评 |
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: u' a& n7 m* J4 v& p1 e s
我要给差评，他们给不出原因的，就是黑网站，我一个玩电子和真人的能有什么非法投注，我又从来不对打，麻烦帮我改差评谢谢，不然更多人上当受骗 |
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